Guarantee Coverage

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The Lifetime Limited Pain Performance Guarantee covers areas of the vehicle refinished with specified Axalta products for as long as the consumer owns the car. The Refinished areas are covered for the following paint failures:

• Peeling or delamination of the topcoat and/or other layers of pain
• Cracking, chalking or checking
• Loss of gloss caused by cracking, chalking, checking or hazing
• Any paint failure attributed to defective Axalta automotive products which are covered by this guarantee

Exclusions

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• Paint deterioration caused by bubbles, blisters or other film degradation due to rust or corrosion originating from the substrate
• Hazing, chalking or loss of gloss caused by improper care, abrasive polishes, cleaning agents, or heavy-duty pressure washing
• Paint deterioration caused by abuse, accidents, acid rain, chemical fallout, stone chipping, any road hazard, or other acts of nature
• Accidents, scratches or chips (including stone chips), due to normal vehicle use
• Custom finishes, exotic finishes or any finish other than approved refinish systems
• Finishes on vehicle used for commercial or competitive purposes
• Failures on finishes containing non-Axalta or non-Axalta-approved products
• Failure resulting from product misuse or abuse
• Repairs done over previously refinished areas unless stripped to bare metal or other original substrate (Repairs made over OEM refinished ares are covered under this guarantee, without requiring the vehicle to be stripped to bare metal or original substrate)
• Failures on clearcoat finishes where they exhibit less than 2 mils of dry film thickness
• Failures on finishes performed by non-Axalta-certified refinish technicians or non-Axalta-certified collision repair centers
• Failures on finishes performed by Axalta-certified refinishers who have allowed their certification to expire
• Claims presented without proper guarantee documentation
• Failure on finishes where any type of color or clear blend stops before the end of a full panel and leaves an unprotected tapered color or clearcoat edge. In the case of a clear coatcolor, it would be acceptable to blend the color before the end of the panel, but the clearcoat must fully cover the blend edge and extend to the end of the panel

These are the only guarantees that Axalta makes, and all other expressed or implied warranties, including without limitation, any warranty of fitness for a particular purpose or use, are disclaimed by Axalta.

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The Tru-Point Sonic 360 is a computerized electronic measuring system that relies on ultrasound technology for dramatic productivity improvements and the industry’s best speed and accuracy. The Tru-Point Sonic 360 provides “measure-as-you-pull” functionality that virtually eliminates costly rework.

The Tru-Point Sonic 360 will enable you to:

• Get accurate measurements the first time, every time.
• Monitor up to 12 live measurement points and see results as you pull.
• Save time and money by avoiding re-work and stopping to fix hidden issues.