Ford+Alexa for SYNC3 AppLink

Ford+Alexa for SYNC3 AppLink

Ford Motor Company and Amazon have collaborated to bring the latest AppLink app - Ford+Alexa - to Ford SYNC3-equipped vehicles. When connected to SYNC3 AppLink, Amazon's cloud-based voice service provides hands-free access to a variety of features and capabilities. Just say the word!

Customers already familiar with the various features of the in-home Alexa will be excited to know that several are available with Ford+Alexa connected to SYNC3 AppLink, including:

Request news and play music
Update and check calendar
(Google™, Microsoft®, Apple®)
Listen to audio books
Pick up where you left off on your Kindle
Search and transfer local
points-of-interest (POI) to navigation
Listen to Amazon music by artist, song,
genre and even shuffle play
Voice control smart home devices such
as garage doors, thermostats, lighting,
outlets, door locks and more

Listen to the new or TuneIn radio,
access broadcasts or podcasts and
customize news thousands of different ways
Add items to Amazon shopping lists
and purchase for Prime members
Access jokes and trivia

And a whole lot more!

Using Ford+Alexa

Similar to other SYNC AppLink-compatible apps, Ford+Alexa is available on:

Once connected via USB or Bluetooth:

  • Make sure Ford+Alexa is open and running in the background on the phone.
  • Ensure mobile apps are enabled. Go to Settings > Mobile Apps > Enable Mobile Apps > On and agree to the terms and conditions.

Getting Started With Ford+Alexa

Use the following as your guide for the requirements and setup to help owners get started with Ford+Alexa, for enhanced connectivity and efficiency behind the wheel. Many benefits of Alexa are available without having to have an in-home Alexa device.


  • Amazon account (Same as one used to shop on
  • Ford+Alexa app.
  • SYNC3 with software version 2.2 or higher. Check on the SYNC3 touchscreen by pressing: Settings > General > About SYNC > SYNC3, Software Version.
  • USB cable for iPhone.


  • Download Ford+Alexa from App Store® or Google Play™.
  • Sign in or create an Amazon account.
  • Connect to SYNC AppLink.
  • Using Alexa with SYNC3 is simple and hands-free - just ask, and Alexa will respond.


  • In-Vehicle Technology Customer Support: 1-800-392-FORD (3673) Option #1, then #3, then #1
  •'s AppLink Catalog Ford+Alexa App: Help from in-app "Menu"

Don't drive while distracted. Use voice-operated systems when possible; don't use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

SYNC® 3 AppLink® with Ford+Alexa App is compatible with select smartphone platforms and requires any compatible apps to be installed and running on a capable smartphone while connected to Ford SYNC.

Commands may vary by phone and software. Alexa functionality is dependent on software which may be required. Message and data rates may apply.

Apple, iPhone and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Android, Android Auto and Google Play are trademarks of Google Inc.

Microsoft is a registered trademark of Microsoft Corporation.

The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.

© November 2017, Ford Motor Company. Specifications and descriptions contained within are based upon the most current information available at the time of release.

Intended for use by dealership personnel to inform consumers.


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